Privacy Policy

1. Introduction

Welcome to Look AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our Look AI mobile application, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Image Data includes photographs you upload to our service to utilize the virtual try-on features. These images are processed securely and deleted from our active servers regularly.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or app.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. For example, your uploaded images for AI processing are transmitted via encrypted channels and are not used to train global AI models without your explicit consent. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@lookai.com.